Visitor Services

Visiting Hours
To allow flexibility for family members and significant others to visit and provide support and comfort during a patient's stay, AMC has implemented:
Patient Visiting Hours - 8:00 a.m. to 9:00 p.m., seven days a week.

Visiting hours from 9:00 p.m. to 8:00 a.m. are at the discretion of the Nursing Administrative Supervisor (except on the Obstetrical Unit).

To respect your fellow patients, please ask your family and visitors to follow these simple rules:

• Normally, patient visitations will be limited to two (2) people at any one time.  The maximum number of visitors per patient is four (4).

• Visitors experiencing fever, cough, sore throat, runny nose, skin rash, vomiting or diarrhea in the last 48 hours are discouraged from visiting.

• Visitors who are disturbing to patients, staff or other visitors will be asked to stop their behavior or be escorted from the hospital's premises.

• Visitors must be respectful of AMC's No Smoking Policy and smoke in designated areas only.

• Visitors should make their own provisions for meals and lodging, if necessary. 

• If the patient's door is closed, knock before entering.

• Check with the nurse before serving any food treats. Some tests or procedures require a special diet.

• If you are visiting a patient in isolation, ask at the nursing station if gowns, gloves and masks are needed.

• Avoid touching dressings and open sores.

• Remember that a patient's condition might not permit a long visit.

• If your friend or family member has a roommate, please keep in mind his or her needs for quiet and rest.

There are some places in the hospital where the visiting hours are restricted. Please ask your nurse if you have any questions.

Smoking
Adirondack Medical Center is a smoke-free facility. Smoking by patients, visitors or staff is prohibited within 50 feet of the buildings. There are smoking huts located outside in designated areas. Please ask your nurse where you may smoke. We appreciate your cooperation.

Banking
An ATM is located in the main lobby. Cards honored include NYCE, Plus Honor, VISA and Master Card.

Gift Shop
The Gift Shop is located in the Redfield Medical Office Building adjacent to the main lobby. It offers a wide selection of gift items, flowers, newspapers, magazines, candy (including Candy Man Candy), and toiletries. It also features an Adirondack Room with gifts crafted by local artisans and others.

The snack bar sells Green Mountain Roasters Coffee and a selection of Danish, bagels, muffins, juice and soft drinks.

The Gift Shop provides room service. To order, dial 2398. A friendly volunteer will take your order, deliver your item and then collect payment. Please remember that patients on restricted diets should consult their doctor, dietitian or nurse before purchasing food items.

Gift Shop Hours
 

Flowers
Flowers are available in the hospital's Gift Shop. Scotts Florist of Saranac Lake provides bouquets, which are delivered to patient rooms by volunteer staff.

Newspapers
The New York Times, Daily News, New York Post, Albany Times Union, and USA Today are available in the Gift Shop. Vending machines near the ICU waiting room provide local newspapers (Adirondack Daily Enterprise, Lake Placid News, Press Republican).

Transportation
Franklin County Public Transportation operates seven days a week. Call 359-9070 for reservations.

Rates: $1 one-way (half price seniors and disabled/wheelchair accessible)

Bus stops at AMC @ 6:15 a.m., 7:45 a.m., 1:50 p.m., 3:40 p.m., 10:10 p.m, 11:35 p.m.

Please call for reservations 24 hours in advance and to confirm schedule.

Taxi Service

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AMC is accredited by the Joint Commission on Accreditation of Healthcare Organizations and the American Osteopathic Association. Click here to view the JCAHO Public Notice.

Adirondack Medical Center's Bariatric Program and Dr. Michael Hill have been designated as a Center of Excellence by the American Society for Bariatric Surgery.